AI driven employment law service negotiates £30,000 settlement for healthcare worker
An employment law service powered entirely by artificial intelligence has negotiated a £30,000 settlement for a client, marking what its founder says is the first time an AI system has secured a negotiated settlement on behalf of an individual in the UK.
Grapple Law, which launched three months ago, acted for an unnamed healthcare worker and took a 15% share of the compensation as its fee. The service was developed as a spin-out from Monaco Solicitors in London, an employment law firm that represents individuals exclusively.
Founder Alex Monaco described the outcome as “proof of impact, not proof of concept”, saying the case demonstrated how artificial intelligence could be used to support individuals who might otherwise struggle to access legal advice.
Grapple Law is not a regulated law firm. This distinguishes it from Garfield.law, an AI-only legal practice that launched earlier this year and operates as a regulated entity. Mr Monaco remains chairman of Monaco Solicitors but has moved full-time to work on Grapple Law, overseeing its output and performance.
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The client was a healthcare worker who had been placed on a performance improvement plan, despite what Grapple Law described as a strong performance record. The worker explained her situation to the AI platform and uploaded documents in support of her case.
According to Grapple Law, the system advised the client on her legal position, set out the options available to her and assessed the strength of her claim. It then helped her prepare a formal grievance and drafted a without-prejudice letter, which was sent to the employer using Grapple Law’s letterhead.
As settlement discussions progressed, the AI assessed the offers made by the employer and advised on responses. Grapple Law said it negotiated an improved settlement, resulting in a final payment of £30,000.
Mr Monaco said the case illustrated how quickly AI-driven legal tools were developing. “This isn’t a proof of concept anymore – it’s proof of impact,” he said. “We’re seeing people use AI to challenge processes they would previously have felt completely powerless against. This is about access to justice, not replacing lawyers.”
The client said she had felt overwhelmed by the prospect of facing her employer’s legal team and feared the financial consequences of losing her job. She said the AI service helped her understand that she had a strong case and transformed her concerns into a structured grievance and legal correspondence.
“The relief was instant,” she said, adding that the experience had been empowering.
Mr Monaco said Grapple Law was the result of five years of development and aimed to provide fast and affordable legal support without the need for upfront fees. He said the service was designed to remove barriers that often prevent individuals from pursuing employment claims.
Public response to the service has been positive, with Grapple Law receiving a five-star rating on Google based on 124 user reviews. The company says this reflects growing demand for alternative ways of accessing legal support in employment disputes.